SILVER PLUME AWARDS

promotional and marketing services for others in the fields of tourism, customer services, restaurant services, hotel and accommodation services, transportation services, arts and attractions, convention and meeting services, and public service

entertainment services, namely, an awards program promoting outstanding customer service excellence by the concierge/guest services industry, transportation industry, restaurant services industry, hotel accommodation services industry, arts and attractions services industry, convention and meeting services industry, and the public service industry