75582896
Nov 4, 1998
Sep 19, 2000
COMPUTER SOFTWARE USED ON THE GLOBAL COMPUTER NETWORK TO CREATE ELECTRONIC SITES FOR MANAGING CUSTOMER RELATIONSHIPS, INCLUDING THE CREATION OF CUSTOMER-ACCESSIBLE DATABASES CONTAINING CONTACT INFORMATION, PREVIOUS SALES AND PURCHASES, ORDER MANAGEMENT, CUSTOMER PREFERENCES, CUSTOMER SUPPORT SERVICES, AND PRODUCT SPECIFICATIONS AND AVAILABILITY
Electrical and Scientific Apparatus