SHULEX VOC

Downloadable computer software for collecting, reviewing, and analyzing business information for customer support; Downloadable computer software for collecting, reviewing, and analyzing business information for sales support and sales support management; Downloadable computer software for data analysis; Downloadable computer software for data analysis in the field of customer service and customer support; Downloadable computer software for creating charts, reports, and graphs; Downloadable computer software for displaying graphical representation of data; Downloadable computer software for collecting, reviewing, and analyzing business information for an online help desk; Downloadable computer software for tracking sales and business data for use in business management and sales management; Downloadable computer software for business database management; Downloadable computer software for database management; Downloadable computer software for enabling electronic communications, namely, email, chat, instant messaging, text messaging, digital voice, and voice over internet protocol (VOIP); Downloadable computer software for management of communications with potential sales leads; Downloadable computer software for creating and displaying knowledge bases being information libraries; Downloadable computer software for tracking user behavior; Downloadable computer software for recording, processing, receiving, reproducing, transmitting, modifying, compressing, decompressing, broadcasting, merging and enhancing of data; Downloadable computer software for data aggregation in order to visualize customer data; Downloadable computer software for workflow and process automation; Downloadable computer software for resolving inquiries using artificial intelligence; Downloadable computer software for analysis and reporting of survey data; Downloadable computer software for conducting surveys and collecting survey data; Recorded computer software for collecting, reviewing, and analyzing business information for customer support; Recorded computer software for collecting, reviewing, and analyzing business information for sales support and sales support management; Recorded computer software for data analysis; Recorded computer software for data analysis in the field of customer service and customer support; Recorded computer software for creating charts, reports, and graphs; Recorded computer software for displaying graphical representation of data; Recorded computer software for collecting, reviewing, and analyzing business information for an online help desk; Recorded computer software for tracking sales and business data for business management and sales management; Recorded computer software for business database management; Recorded computer software for database management; Recorded computer software for enabling electronic communications, namely, email, chat, instant messaging, text messaging, digital voice, and voice over internet protocol (VOIP); Recorded computer software for management of communications with potential sales leads; Recorded computer software for creating and displaying knowledge bases being information libraries; Recorded computer software for tracking user behavior; Recorded computer software for recording, processing, receiving, reproducing, transmitting, modifying, compressing, decompressing, broadcasting, merging and enhancing of data; Recorded computer software for data aggregation in order to visualize customer data; Recorded computer software for workflow and process automation; Recorded computer software for resolving inquiries using artificial intelligence; Recorded computer software for analysis and reporting of survey data; Recorded computer software for conducting surveys and collecting survey data

Assistance with business management and planning; Business appraisals; Business information management; Business knowledge management services; Business management analysis; Compiling and analyzing statistics, data and other sources of information for business purposes; Conducting business surveys; Conducting market surveys; Consumer survey services; Customer service management for others; Development of marketing strategies, concepts and tactics, namely, audience development, brand awareness, customer relations, online community building and digital word of mouth communications; Marketing services, namely, promoting or advertising the goods and services of others; Marketing services; Search engine optimization for sales promotion; Systemization of information into computer databases; Updating and maintenance of data in computer databases; Business management in the field of sales support; Business management in the field of communications and sales lead generation, namely, providing and managing lead generation activities; Business management in the field of business communications featuring omni-channel communications related to receiving, sending, routing, and systematization of written and electronic communications and data; Conducting marketing studies

Computer programming; Computer programming services for commercial analysis and reporting; Computer rental; Computer software consultancy; Consulting services in the field of cloud computing; Conversion of data or documents from physical to electronic media; Data encryption services; Design and development of computer software; Designing website based indexes of information for others using information technology; Developing customized software for others; Development of computer platforms; Hosting computer websites; Platform as a service (PAAS) featuring computer software platforms for data analysis in the field of customer service and customer support; Providing customized computer searching services, namely, searching and retrieving information at the customer's specific request via the Internet; Rental of computer software and programs for data analysis in the field of customer service and customer support; Software as a service (SAAS) services, namely, hosting software for use by others for use in database management; Updating of computer software