SHIELD

Downloadable computer software using artificial intelligence (AI) for provision of financial information and banking management; Downloadable computer software for voice command and recognition; Downloadable computer software for speech to text conversion; Downloadable computer software for facilitating voice-enabled software applications; Downloadable computer software for facilitating personal assistance software; Downloadable computer software for facilitating the development of voice service delivery and personal assistant capability tools in connection with consumer electronic devices

Providing banking information by mobile telephone connections, interactive voice response (IVR) over telephone connections, chatbots, mobile applications, artificial intelligence (AI), and the internet and other interactive and electronic means, namely, providing information on checking accounts, savings accounts, deposit accounts, credit card offerings, credit card statements, bill payment options, balances, mortgages and personal loans; banking and financial services in the nature of commercial and consumer money lending, financial management services, commercial and consumer mortgage lending services, cash management, and investment management services provided by mobile telephone connections, interactive voice response (IVR) over telephone connections, chatbots, mobile applications, artificial intelligence (AI), and the internet and other interactive and electronic means; providing a website featuring personal banking information and banking and financial services in the nature of commercial and consumer money lending, financial management services, commercial and consumer mortgage lending services, cash management, and investment management services

Telecommunication services, namely, wireless mobile telephone connection services and inbound and outbound interactive voice response (IVR) services for transmission of banking information, banking services, and financial services to consumers and employees; SMS text messaging services

Providing on-line non-downloadable software using artificial intelligence for allowing a chatbot character to interact directly with banking customers through natural language processing in the fields of banking and financing; Providing a website featuring non-downloadable software using artificial intelligence for enabling banking customers to interact directly with a chatbot character through natural language processing in the fields of banking and financing; Providing on-line non-downloadable Internet-based software application using artificial intelligence for enabling banking customers to interact directly with a chatbot character through natural language processing in the fields of banking and financing