SFE SALES FORCE EFFECTIVENESS

Computer programs and communication software for improving business performance, sales management, contact management, customer relationship management, prospect relationship management, budgeting and sales forecasting, management reporting, incentives management pricing and profitability management, and management of sales, servicing, and marketing functions of financial institutions, outsourcing companies, data processing companies, technology and engineering companies, pharmaceutical companies, and training and consulting companies; and multi-media training software and manuals sold as a unit