SEVONE

Downloadable software modifications, enhancements, and extensions for network management software and network performance management software

Maintenance of off-the-shelf computer hardware; updating and upgrading of off-the-shelf computer hardware

Technical support services, namely, troubleshooting in the nature of diagnosing computer hardware and software problems for off-the-shelf computer hardware, network management software, and network performance management software; computer network configuration services; computer software configuration services for network management software and network performance management software; implementation of computer hardware, network management software, and network performance management software; information technology consulting regarding computer hardware, network management software, and network performance management software; updating and maintaining network management software and network performance management software through online updates, enhancements, patches and bug fixes through remote customer access; maintenance of network management software and network performance management software