SEVONE

downloadable software modifications, enhancements, and extensions for software for network management and network performance management

Maintenance of off-the-shelf computer hardware; updating and upgrading of off-the-shelf computer hardware

Technical support services, namely, troubleshooting in the nature of diagnosing computer hardware and software problems for software and off-the-shelf computer hardware; computer network configuration services; computer software configuration services; implementation of computer hardware and software; consulting in the field of information technology; updating and maintaining computer software through online updates, enhancements, patches and bug fixes through remote customer access; maintenance of computer software