SERVICEVIEW

Computer software for providing technical support and assistance to users of mobile and wireless devices; computer software for collecting information about users of mobile and wireless devices and their hardware equipment to answer requests for technical support and assistance in relation thereof; computer software for managing communications and interactions with, and requests from users of mobile and wireless devices in connection with rendering technical support and assistance; computer software for automatically diagnosing and detecting technical problems with mobile and wireless devices, and for identifying and describing possible solutions and repairs for identified problems with mobile and wireless devices; computer hardware to analyze traffic on mobile data networks, detect and report traffic congestion, and optimize the management of troubleshooting on mobile data networks

Conducting technical project studies in the field of the integration of computer software and computer hardware into existing mobile data networks for the monitoring and troubleshooting thereof