SERVICEPRESENCE

Computer hardware; computer hardware for telecommunications; computer hardware and software for interconnecting, integrating, securing, managing, monitoring, and operating video conferencing systems; computer hardware and software for enabling multi-location video conferencing; computer hardware and software for processing audio and video; video and audio conferencing systems comprised of endpoint devices, power and Ethernet ports, IP phones, cameras, touch screens and digital displays, computer screens, video conferencing screens, lighting in the nature of down lighters, display lights and back lights, speakers, microphones, headsets, teleprompters, authentication equipment, namely, chip and pin machines, image scanners and cameras, point of sale equipment, namely, chip and pin machines, payment terminals, contactless payment devices, signature pads, and receipt and full page printers; computer hardware and software for receiving, processing, transmitting and displaying data, images, text and video to help shoppers understand product and service offers and make decisions; computer hardware and software for communicating information among and between customer service professionals and customers including screen and web sharing; computer communications software to allow customers to access and transmit personal information and transact business with vendors in a secure environment

Teleconferencing and video conferencing services; communication services, namely, transmission of voice, audio, video, visual images, documents, and data by telecommunications networks, wireless communication networks and the Internet; video broadcasting services over the Internet or other communications networks, namely, showing, displaying, and electronically transmitting video clips; collaboration services, namely, providing real time, multimedia and multiparty communications over computer networks in the nature of transmission and distribution of voice, audio, video, visual images, data and documents via a global computer network or the Internet

IT project management services for the implementation of conferencing solutions and communications networks; computer network planning, design, configuration, and implementation services; video conferencing planning, design, and implementation services in the nature of computer network configuration and design services; technical support services for computer networks and video conferencing solutions, namely, troubleshooting in the nature of diagnosing computer hardware and software problems; computer services, namely, network and video conferencing solution management in the nature of monitoring of network systems and computer monitoring services for tracking application software performance, performing periodic maintenance and providing reports and alerts concerning such performance