SERVICEOPERATIONS

Business services, namely, registering, screening and verifying the credentials of third-party vendors, suppliers and contractors on behalf of others; outsource service provider in the fields of call center staffing; Business consulting services relating to field service operations, product distribution, operations management services, logistics, reverse logistics, supply chain, and production systems and distribution solutions; Business consulting services in the field of workforce performance

Outsource service provider in the fields of field service businesses that perform maintenance and repair of goods of others

Software as a service (SAAS) services featuring software for use in scheduling manpower services; SAAS services featuring software for use in scheduling customer service appointments for others; SAAS services featuring software that allows sales and field service employees to update and receive data stored in an enterprise's computer databases in real time using a mobile device; SAAS services featuring software for remotely monitoring location of field service employees; SAAS services, namely, hosting software for use by others for accounting, sales automation, asset and inventory management, and project, field service and business operations management; SAAS services featuring software for enterprise resource planning and management of sales, field services, customer and technical support automation and business operations; SAAS services featuring software for managing and connecting field service employees, customer service representatives, and customers; SAAS services featuring software for use in scheduling and management of service calls, dispatch of service personnel, management of field service operations, ordering, delivering, and tracking parts, management of warranty claims and extended service agreements, and communication between and among manufacturers, warranty administrators, repair technicians, and parts facilities to address customers' repair and service needs