SERVICE WIZARD

APPLICATION FOR REMOTE DATA COLLECTION, STORING PROCESSING RECEIVING AND TRANSMITTING-- CONSISTING OF WIRELESS LINK BETWEEN FIELD AND SUPERVISORY BASE, HARDWARE CONSISTING OF HAND HELD FIELD COMPUTER, WEARABLE RECEIVERS FOR DATA COLLECTION AND TRANSMISSION-- SOFTWARE WHICH ACCESSES LITERATURE SERVER, CASE BASED REASONING AND TAC TROUBLE DATABASE, REMOTE DIAGNOSTICS-- BAR CODE WAND; AND TOOLS TO SUPPORT MAINTENANCE ACTIVITIES