SERVICE VALET

Online and telephonic scheduling of service, repair, maintenance, delivery and installation of consumer, household, and commercial appliances, consumer electronics, computers, home theaters, automobile electronic products, cell phones, PDAs, outdoor power equipment, exercise and recreation equipment, home furnishings, toys, household products and systems including HVAC, plumbing, electrical, and lawn and garden products and systems; administration of a program for enabling participants to obtain discounts on the cost of product diagnostic and repair services or receive improved levels of service; providing product information to consumers via the Internet regarding consumer, household, and commercial appliances, consumer electronics, computers, home theaters, automobile electronic products, cell phones, PDAs, outdoor power equipment, exercise and recreation equipment, home furnishings, toys, household products and systems including HVAC, plumbing, electrical, and lawn and garden products and systems

Administration of warranty services and repair service contracts, namely, processing warranty claims for consumer, household, and commercial appliances, consumer electronics, computers, home theaters, automobile electronic products, cell phones, PDAs, outdoor power equipment, exercise and recreation equipment, home furnishings, toys, household products and systems including HVAC, plumbing, electrical, and lawn and garden products and systems; providing extended warranties in the field of consumer, household, and commercial appliances, consumer electronics, computers, home theaters, automobile electronic products, cell phones, PDAs, outdoor power equipment, exercise and recreation equipment, home furnishings, toys, household products and systems including HVAC, plumbing, electrical, and lawn and garden products and systems

technical support services, namely, troubleshooting in the nature of the repair of computer hardware, consumer, household, and commercial appliances, consumer electronics, computers, home theaters, automobile electronic products, cell phones, PDAs, outdoor power equipment, exercise and recreation equipment, home furnishings, toys, household products and systems including HVAC, plumbing, electrical, and lawn and garden products and systems

Providing online publications, namely, product manuals, set-up guides, and articles to consumers via the Internet regarding consumer, household, and commercial appliances, consumer electronics, computers, home theaters, automobile electronic products, cell phones, PDAs, outdoor power equipment, exercise and recreation equipment, home furnishings, toys, household products and systems including HVAC, plumbing, electrical, and lawn and garden products and systems

Installation, maintenance and repair of computer software