SERVICE PLANNING ACADEMY

Electronic downloadable publications, namely, educational job aids in the nature of digital booklets, pamphlets, and process guides in the fields of supply chain logistics, after-market spare parts and supply, and product life-cycle management strategy

Printed educational material, namely, job aids in the nature of booklets, pamphlets, and process guides in the fields of supply chain logistics, after-market spare parts and supply, and product life-cycle management strategy

Educational services, namely, educational assessments and testing, training sessions, classes, and seminars, in the fields of supply chain logistics, after-market spare parts and supply, and product life-cycle management strategy, and distributing course materials in connection therewith

Administering certification tests for individuals, namely, testing and evaluation of the knowledge, skills and abilities of others in the field of supply chain logistics, after-market spare parts and supply, and product life-cycle management strategy, to determine conformity with certification standards