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Advisory services relating to data processing; Business advisory and consultancy services relating to customer experience, service quality, employee engagement and operational performance; Business consultancy and analysis relating to customer experience, service quality, and brand performance; Business consultancy services; Business data analysis and benchmarking services; Business evaluations and audits in the fields of customer service, brand performance and operational delivery; Business management consultancy and support services for improving client retention and customer engagement; Compilation, processing and analysis of business data relating to customer satisfaction, feedback and compliance; Customer relationship management; Market research services regarding customer loyalty; Providing business intelligence services; Provision of online business data dashboards and benchmarking tools for client experience and service analysis

Artificial intelligence software; Collaboration software platforms; Computer software; Downloadable data analytics software for use in customer experience management and operational performance evaluation; Downloadable software and mobile applications for collecting, managing, analysing and reporting customer and employee feedback; Downloadable software for asset tracking, workflow management and task assignment; Downloadable software for conducting audits, inspections, and compliance checks; Downloadable software for use in electronic terminals for survey processing, response analysis and reporting; Electronic feedback terminals and touchscreen devices for capturing real-time feedback; Software development tools

Application service provider (ASP) services featuring tools for B2B client engagement and relationship management; Computer software consulting; Design and development of computer software for feedback collection and experience tracking; Design and development of computer software; Development and maintenance of computer software for AI-driven insights and business intelligence; Hosting of software for use in customer experience analytics and account planning; Information technology consulting services; Platform as a Service (PaaS) featuring workflow tools, compliance checklists, and operational dashboards; Platform as a Service (PaaS) for digitising business reviews and client relationship management; Providing online non-downloadable software for conducting reviews, collecting feedback, and tracking customer loyalty; Software as a Service (SaaS) featuring software for collecting, managing, analysing and reporting customer and employee feedback; Software development, programming and implementation; Technology consultation in the field of artificial intelligence