SERVA HEALTH

Pharmaceutical and/or medical device cost management for the healthcare benefit plans of others; Healthcare utilization and review services as they relate to prescription drugs, namely, pharmaceutical and/or medical device cost management, drug utilization review services, Business administration of pharmacy reimbursement programs and services, Business administration of patient reimbursement programs; Business consultation in the field of healthcare, pharmaceuticals, hospital pharmacy, specialty pharmacy, and medical devices; Cost management for the healthcare, pharmacy, and prescription drug benefit plans of others; Specialty pharmacy services, namely, data collection services in the nature of patient information intake to maintain and retain patients on medication and report data for business purposes; Compiling of information into computer databases; Patient relationship management services; Business management in the field of patient assistance programs, prescription drugs, and new specialty drugs; Management of telephone call centers for others; Operation of telephone call centers for others; Management and operation of telephone call centers for specialty pharmaceutical companies; Business consulting services for specialty pharmaceutical companies; Product complaint processing services for drugs and medical devices, namely, collection of complaint information from patients of adverse events and medical reactions to drugs or medical devices into computer databases and reporting data to drug or medical device manufacturer for business purposes; Customer services, namely, responding to inquiries from and reaching out to patients for others with respect to drugs and medical devices they are utilizing; Customer services, namely, responding to inquiries from and reaching out vendors providing clinical studies for others with respect to drugs and medical devices they are studying; Administrative processing of invoices; clinical research selection services, namely, selection and identification of clinical investigators and researchers for clinical studies; Recruiting and enrolling patients for clinical studies; Recruiting and enrolling clinical investigators and researchers to conduct clinical studies for clinical studies

Financial administration of patient reimbursement programs; Pharmaceutical and/or medical device benefit management services; Providing information in the field of health benefit plans, namely, providing benefits pre-screening services in the nature of providing health benefit information for clinical trials, pharmaceutical treatment, medical devices, and surgical procedures; Healthcare benefits investigation, namely, providing consultation in the field of healthcare benefits; Healthcare and pharmaceutical benefits verification, namely, insurance eligibility verification; Healthcare and pharmaceutical prior authorization services, namely, insurance eligibility review; Healthcare review services as they relate to prescription drugs, namely, insurance eligibility review and verification; Providing information about drug reimbursement for prescribers, patients, and the pharmaceutical industry by means of a call center; Claims administration services in the field of health insurance, namely, administration of healthcare assignment of benefits for others and verification of patient eligibility for health- and prescription-benefits coverage of pharmaceuticals

Compiling data for research purposes in the field of medical science and medical consultancy; Data warehousing; Providing temporary use of online non-downloadable software for use in health information systems for receiving, processing, transmitting, and displaying data, controlling and managing patient health information, and medical and healthcare analytics; Providing temporary use of online non-downloadable software for use in hub services, namely, patient support services, pharmacy benefits investigation, medication orders, co-pay assistance, billing and account receivables, shipping and reporting, patient data aggregation and analysis, and call center services, placing and tracking prescription medication orders, tracking and analyzing patient clinical care outcomes; Providing temporary use of online non-downloadable software for use in customer relationship management (CRM); Providing temporary use of online non-downloadable software for providing call and contact center functions; Providing online computer databases and online searchable databases featuring medical and scientific research information in the field of clinical trials

Pharmaceutical consultation in the field of new specialty drugs; Providing information to patients in the field of administering medications; Providing medical information to patients; Patient healthcare counseling and advice regarding products in the field of prescription drugs; Providing medical information in the field of adherence and compliance to prescribed medication dosing regimens and disease state for prescribers, patients, and the pharmaceutical and/or medical device industry by means of a call center; Collecting and reporting medical information about drugs or medical devices, namely, providing medical information about drug interaction and medical device interaction by means of call centers, providing medical information regarding adverse events regarding drugs and medical devices, and providing medical information about drugs and medical devices requested by medical providers; Direct response medical pre-screening services for clinical trials, pharmaceutical treatment, medical devices, and surgical procedures; Reviewing, abstracting, processing, and analyzing data from patient medical charts, namely, providing medical profiles and medical record analysis and assessments for medical purposes

Providing case management and clinical services, namely, coordinating legal, medical, physical, social, personal care, and psychological services for children, adults, and elderly individuals; Providing patient advocate and case management services, namely, coordinating the procurement and administration of medication; providing clinical research case management services, namely, coordination of medical services for others involving drugs and medical devices