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Computer software, namely computer software for creating, modifying and displaying documentation for a process of doing or making something, where the documentation is of a type that is continually revised, that occupies significant amounts of media, that needs to be continually up-to-date, that has components that are reused in multiple products, and that shares information with other enterprise software

Software technical support services, namely providing technical support to customers in using computer software to create, modify and display documentation for a process of doing or making something