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Software as a Service (SAAS) services featuring software for use by pharmacies and their patients, namely, business management software; Software as a Service (SAAS) services featuring software for use by pharmacies and their patients, namely, software for communicating and recording both asynchronously and in real-time via various communication channels including Short Message Service (SMS), email, voice, and secure in-app; Software as a Service (SAAS) services featuring software for use by pharmacies and their patients, namely, software for managing prescriptions, prescription refill ordering, providing medication synchronization, managing appointments, improving adherence, providing proactive healthcare, providing digital content including health education in various formats including video, providing secondary insurance, discounts and coupons, providing payment processing for both e-commerce and in-store purchasers, managing and executing tasks and workflows, providing Interactive Voice Response (IVR) capabilities, digital marketing, managing forms and surveys, automation, reporting, benchmarking, auditing, logging, managing loyalty programs, and providing recommendations; Software as a Service (SAAS) services featuring software for use by pharmacies for managing and growing their businesses; Software as a Service (SAAS) services featuring software for website and mobile application development; Software as a Service (SAAS) services featuring software for website and mobile application development, namely, software for use by pharmacies and their patients to create, maintain, and manage websites and mobile software applications that provide health and medication information, discounts and coupons, prescription refill ordering, waitlist registrations, health news resources, the ability to sign up for clinical trials, send messages, manage digital marketing campaigns, and view metrics and reports; Software as a Service (SAAS) services featuring software for use by pharmacies to send 2-way messages to their patients, schedule appointments, create and deliver electronic newsletters and social media content in the field of health and medications; Software as a Service (SAAS) services featuring software for patient engagement, namely, real-time conversations, task-based work flows, and clinical opportunity management; Software as a Service (SAAS) services featuring software for digital marketing, namely, creating targeted advertising, social media content, and branded graphics and videos; Software as a Service (SAAS) services featuring software for use by pharmacies, namely, software for providing interactive wellness classes; Software as a Service (SAAS) services featuring software for use in providing customer interaction management; Software as a Service (SAAS) services featuring software for use in providing call center communications, operations, and management; Software as a Service (SAAS) services featuring software for use in providing call center and telecommunications functionality, namely, predictive dialing, call recording, call reporting, voicemail archiving, voice recognition, interactive voice response systems, and interactive transaction processing systems; Software as a Service (SAAS) services featuring software for payment processing; Software as a Service (SAAS) services featuring business management software for use in the e-commerce industry; Software as a Service (SAAS) services featuring software for use by pharmacies to create, maintain, and manage websites and mobile software applications that provide health and medication information, discounts and coupons, prescription refill ordering, and the ability to sign-up for clinical trials; software as a service (SAAS) services featuring software for use by pharmacies to create and deliver electronic newsletters and social media content in the field of health and medications