SCP CONNECTED CARE IS BETTER CARE

Remote patient engagement services, namely, providing SMS, email or telephone communications with patients to assist patients in finding the right sites of care and healthcare providers, to assist patients with medical appointment scheduling, and to assist patients with completion of the comprehensive medical questionnaires prior to primary care provider appointment; Telemedicine services, namely, providing a nurse triage line to take inbound calls and support patients in determining the best site of care for their immediate needs, and providing hospitalization discharge information to patients and family members; Remote patient engagement services, namely, providing inpatients an interactive text or link to online questions to communicate service feedback immediately and throughout their hospitalization so issues can be resolved in real time and to allow patients to talk with a non-clinical coordinator that provide feedback to hospital caregivers; Remote patient engagement services, namely, providing SMS, email or telephone communications with patients post-discharge to coordinate medical follow-up visits, clarify discharge instructions, provide service escalation opportunities, coordinate and reconcile medications with pharmacists, to schedule transitional care management visits, and to enroll such patients in remote patient monitoring programs offered by others; Remote patient engagement services, namely, providing interactive text questions to patients post-discharge with options based on their needs to appointment scheduling support or direct telehealth visits

Telemedicine services, namely, providing a nurse triage line to take inbound calls and to support patients in determining the best site of care for their immediate needs provided via a nurse triage line; Telemedicine services, namely, providing hospitalization discharge information to patients and family members.