SARA - SATISFACTION RATE

Computer software used for compilation, analysis, management, moderating, posting of data and information, particularly consumer opinions and evaluations in the framework of customer satisfaction surveys; online databases containing data and information, particularly consumer opinions and evaluations in the framework of customer satisfaction surveys; search engine software for accessing data and information, particularly consumer opinions and evaluations in the framework of customer satisfaction surveys; downloadable electronic forms used for collection of data and information, and particularly consumer opinions and evaluations in the framework of customer satisfaction surveys; electronic publications, namely downloadable newsletters

Opinion polls; evaluation of industrial and commercial companies, and particularly of their goods, services, places of operation, sales outlets and Internet sites (opinion polling); analysis, management and dissemination of information collected on the opinions and behavior of customers in the framework of customer and consumer satisfaction surveys in the context of marketing and advertising surveys; commercial information and advice for consumers; marketing; market analysis and studies; compilation of statistics; statistical information, work and analysis relating to industrial and commercial enterprises; advice, assistance and support to industrial or commercial companies in their business operation; business information, investigation, research or inquiries; provision of information on industrial or commercial companies; business information and advice particularly regarding evaluation of compliance to specific requirements (standards, norms) and with regard to evaluation of reliability consumer opinions and evaluations in the framework of customer satisfaction surveys; business information service in the field of norms and standards; compilation and provision of data, of commercial statistical information and of information regarding companies; management of computer databases (administrative services); computerized file management; recording and processing of data, namely collection, input, systematization, transcription, compilation of data, texts, sounds and/or images; collection and systematization of information into computer databases; address file processing; sales promotion; organization of fairs, exhibitions, conferences and events for commercial or advertising purposes; organization of competitions and awarding of prizes for commercial or advertising purposes; public relations; arranging newspaper and newsletter subscriptions; subscription to an online database or to an Internet site for accessing consumer opinions and evaluations in the framework of customer satisfaction surveys; collection of data, information, messages, documents, texts, images, sounds, videos assisted by computers or via a communication network such as the Internet, intranet or extranet; collection, analysis and processing of results of polls, surveys and studies

Communications by computer terminals or fiber-optic networks; transmission, delivery and exchange of data, information, messages, documents, texts, images, sounds, videos assisted by computers or via a communication network such as the Internet, intranet or extranet; provision of discussion forums and electronic bulletin boards on line for transmission of messages among computer users; transmission of data between networked computer systems; services in connection with a data bank, namely reception of messages of all kinds from data bank users and transmission of these messages to other data bank users; transmission of information on national and international electronic communication networks; provision of access to an online computer database and to search engines for consulting data and information, namely consumer opinions and evaluations; transmission of information regarding companies by means of telecommunications; online communication of statistical and commercial information; electronic, computer or telematic messaging services; all the aforesaid services provided in the framework of customer satisfaction surveys; provision of access to databases online grouping consumer opinions and evaluations in the framework of customer satisfaction surveys; display of data, texts, sounds and/or images

Computer data use (computer services); research and development of solutions in the field of computer databases, data processing, data transmission, message transmission; computer services for selection, grouping, downloading, storage, compression and decompression of data and particularly of images, videos, sounds and texts; computer services for synchronization of data and particularly of images, videos, sounds and texts, on any multimedia carrier; conversion of computer programs and data not physical conversion; conversion of data or documents from physical to electronic media; computer services for storage of data and particularly of images, videos, sounds and texts via a website and/or any other electronic platform, particularly a platform accessible via a mobile telephone; data security services; design of systems for multimedia content access control, multimedia content access right management and systems for multimedia content transmission right control; design, creation, customization, implementation and maintenance of websites relating to customer satisfaction surveys; computer programming; design, development and maintenance of computer software and databases; certification (quality control) services in order to ensure the reliability of consumer opinions and evaluations in the framework of customer satisfaction surveys; design of evaluation programs for systems used for collection, processing and analysis of data and information, particularly consumer opinions in the framework of customer satisfaction surveys; development of technical analysis methods; test services with a view to issuing certificates of compliance with specified requirements (standards, norms); services for evaluation and conformity (auditing) with specified requirements (standards, norms and reference documents) in the field of customer satisfaction surveys; research and consultancy services in the field of evaluation of systems used for collection, processing and analysis of data and information, particularly consumer opinions in the framework of customer satisfaction surveys; storage of data, of commercial statistical information and of information regarding companies; encoding of data, texts, sounds and/or images