75420398
Jan 20, 1998
COMPUTER TELEPHONY INTEGRATED CALL CENTER SYSTEM FEATURING INTERACTIVE VOICE RESPONSE UNIT, VOICE MAIL, AUTOMATIC CALL DISTRIBUTOR, SCRIP TING TOOL, RELATIONAL DATABASE MANAGEMENT AND PREVIEW AND PREDICTIVE DIALER, COMPRISING COMPUTER INTERFACE DEVICES, TELEPHONE INTERFACE DEVICES, COMMUNICATION AND TELECOMMUNICATION EQUIPMENT AND SYSTEMS, NAMELY, PC SERVERS CAPABLE OF RUNNING GRAPHICAL USER OPERATING SYSTEMS, PC OPERATING SYSTEMS, INTEGRATED TELEPHONY BOARDS, COMPUTER TELEPHONY BOARDS, AND VOICE OVER GLOBAL COMPUTER NETWORK PROTOCOL, COMMUNICATION AND TELECOMMUNICATION COMPUTER SOFTWARE AND HARDWARE FOR OPERATING THE CALL CENTER
Electrical and Scientific ApparatusCOMMUNICATION AND TELECOMMUNICATION SERVICES NAMELY, TELEPHONY INTEGRATION AND IMPLEMENTATION OF COMPUTER CENTRE SWITCH SYSTEMS
TelecommunicationsCOMPUTER SERVICES, NAMELY, INTEGRATION AND IMPLEMENTATION OF COMPUTER CENTER SWITCH SYSTEMS FOR OTHERS; COMPUTER PROGRAMMING FOR OTHERS; LEASING TIME TO AN INTERACTIVE COMPUTER DATA BASE IN THE FIELD OF SOFTWARE DEVELOPMENT
Computer and Scientific