SALESFORCE.COM

COMPUTERIZED ONLINE SERVICES FOR BUSINESS PROFESSIONALS, NAMELY, PROVIDING ACCESS VIA GLOBAL AND NONGLOBAL COMPUTER NETWORKS TO COMPUTER SOFTWARE FOR USE IN STORING, MANAGING, TRACKING AND ANALYZING DATA IN THE FIELDS OF MARKETING, PROMOTION, SALES, CUSTOMER INFORMATION MANAGEMENT, CUSTOMER SUPPORT AND SERVICE AND EMPLOYEE EFFICIENCY, COLLABORATIVE INTRA-COMPANY AND INTER-COMPANY EXCHANGE OF SUCH DATA, MAINTAINING STATISTICS AND GENERATING REPORTS CONCERNING SUCH DATA, PROVIDING CUSTOMIZED ONLINE INFORMATION AND RESOURCES RELEVANT TO THE CUSTOMER'S BUSINESS, NAMELY, STRATEGIES FOR IMPROVING CUSTOMER RELATIONS, MARKETING STRATEGIES, JOB PERFORMANCE TRAINING, CREDIT REPORTS, STOCK MARKET REPORTS, GENERAL BUSINESS NEWS, SALES AND MARKETING NEWS, WEATHER, MAPS AND TRAVEL INFORMATION, AND PROVIDING ONLINE INTERACTIVE COMMUNICATIONS WITH PEER PROFESSIONALS