SALESFORCE WAVE

Downloadable software in the nature of a mobile application for obtaining, storing, organizing, and monitoring business analytics information; computer application software for mobile phones, namely, software for use as a spreadsheet, for use in word processing, for use in database management, and for use in electronic storage of data in the field of business analytics; computer software, namely, downloadable and non-downloadable software development tools for the creation of mobile internet applications and client interfaces; computer software development tools; computer software for web and mobile applications for providing data analytics, business analytics, business intelligence and for collecting and analyzing data; enterprise software in the nature of a database for compiling data, customer data and customer interactions for enabling marketers to plan, personalize, optimize and customize communications with customers throughout the marketing, sales, and service lifecycle; downloadable computer programs and computer software for retrieving, tracking, analyzing, testing, measuring and managing data, customer data and customer interactions; downloadable computer programs and computer software for retrieving, tracking, analyzing, testing, measuring and managing data, customer data and customer interactions in the field of marketing, sales and customer service; downloadable computer programs and computer software recorded on data media for retrieving, tracking, analyzing, testing, measuring and managing data from computer networks, and from the Internet; downloadable computer programs and computer software recorded on data media for retrieving, tracking, analyzing, testing, measuring and managing data from computer networks and from the Internet in the field of marketing, sales and customer service; downloadable computer software and computer software recorded on data media for the scanning, displaying, processing, measuring and output of data on computer networks, on the Internet, and on mobile terminals, mobile phones, portable media players, and handheld computers; downloadable computer software and computer software recorded on data media for the scanning, displaying, processing, measuring and output of data on computer networks, on the Internet, and on mobile terminals, mobile phones, portable media players, and handheld computers, in the field of marketing, sales and customer service; downloadable software for generating embeddable code for websites, for the purpose of creating, customizing, deploying, scheduling, tracking, analyzing, testing, measuring and managing online content on users' websites, on social media websites, and other online forums; computer software for computer system and application development, deployment and management

Business and marketing data analytics services; business and marketing data analytics services for web and mobile sites; customer loyalty services for commercial, promotional and advertising purposes; marketing services for others, namely, marketing content development, media placement, strategy and management, social media strategy consultation, and social media community management; business consultancy services for others in connection with customer engagement and customer interactions on the Internet and other media; advisory services relating to advertising, marketing, sales and customer service; business organization and management advisory and consultancy services; compilation and systemization of data and information into computer databases; compilation and systemization of data and information into computer databases in the field of marketing, sales and customer service; compilation of statistics; office functions, namely, administration and indexing of data and information for business purposes; office functions, namely, creating indexes of information, websites and other information sources for business purposes; monitoring of social websites, internet postings, web content, and online content of others for customer-specified topics and to capture relevant content on those topics, and providing documentation and analysis of that online content to others for business purposes; Advertising services, namely, television advertising, online advertising on computer networks, radio advertising, advertising by mail order, bill-posting, print and Internet advertising; dissemination of advertising matter; direct mail advertising; advertising via mobile radio networks; advertising on mobile phone television; advertising on the Internet for others; advertising agency services; planning and design of advertising activities; placing advertisements for companies on the Internet and other media for promotional purposes; distribution of samples for publicity purposes; sales promotion; public relations; computerized market research services conducted on digital networks; telemarketing services; market research and analysis services; public relations agency services; commercial information agencies; writing of publicity texts; creating and updating of advertising material; rental of advertising time on communication media; publication of publicity texts; publicity columns preparation; publicity material rental; production of advertising films; public opinion polling; news clipping services; marketing services; market research studies; marketing research services; rental of advertising space on the Internet; layout services for advertising purposes; arranging advertising events, namely, arranging and conducting special events for commercial, promotional or advertising purposes; multimedia advertising agency services; merchandising agency services, namely, advertising, sales research and market studies and analysis; auctioneering provided on the Internet; arranging and conducting of exhibitions and trade fairs for business, commercial and advertising purposes; business management services; advisory services relating to advertising and marketing; business organization and management consultancy, namely, development of business concepts; business management advisory and consultancy services; business consultancy and advisory services; business consultancy; Business management assistance to industrial or commercial companies; personnel management consultancy; outsourcing services; business efficiency expert services; arranging of trading and economical contacts for third parties, also over the Internet; arranging of contracts, for others, for the providing of services; arranging of contracts, for others, for the buying and selling of goods; arranging subscriptions to telecommunication services for others; arranging of commercial transactions, for others, including within the framework of e-commerce; arranging of commercial contracts, for others, for the providing of services with regard to lotteries and competitions; administrative processing of purchase orders; business consultancy with regard to consumer products and consumer claims management via service hotlines, in particular for Internet users; conducting business research in computer files, in databases, on the Internet and on computer networks, for others, with regard to business matters and offers for goods and services; Compilation and systemization of information into computer databases; computerized file management; Office functions in the field of business data, namely, information and data compiling and indexing relating to business management; compilation of data, namely, image, audio and/or video data in computer databases for business purposes; technical consulting services in the field of management of business data, business data analytics, and business intelligence analytics; optimization of online websites for third parties for marketing purposes; organizing and conducting tradeshows in the fields of business, marketing, advertising, brand development, sales, customer service, cloud computing, data analytics, customer information, customer relationship management, employee efficiency, and software development

Publication of printed matter, books, newspapers and periodicals, other than for advertising purposes; publication of newspapers, periodicals and books, and of instructional and information materials in the nature of pamphlets, brochures, manuals, informational flyers, informational sheets and newsletters in the fields of business, marketing, advertising, brand development, sales, customer service, cloud computing, data analytics, customer information, customer relationship management, employee efficiency, and software development, other than for advertising purposes, all in electronic form and on the Internet; electronic desktop publishing; publication of texts, other than publicity texts; rental of printed publications; publication of online books, newspapers and periodicals, other than for advertising purposes; editing of mobile websites for others, namely, editing of sounds, images, and written text on websites for others; rental of sound recordings; digital picture service, namely, digital imaging and photography services; production of television, mobile phone television and radio programs; film production, other than advertising films; organizing and conducting nightclub entertainment events, live cultural events, sporting events, namely, golf tournaments, training events, namely, conferences, live tutorials and symposia in the fields of business, marketing, advertising, brand development, sales, customer service, cloud computing, data analytics, customer information, customer relationship management, employee efficiency, and software development, festivals, fairs, expositions, retreats, athletic competitions and charity sporting events, namely, golf tournaments, recognition award shows for people and organizations, and live music concerts, all for entertainment purposes; night club services; professional coaching services in the field of business and data analytics; correspondence schools; providing information about education; educational examination services; providing practical training services in the fields of advertising, brand development, and conducting business and data analytics; vocational education services, namely, vocational retraining services in the fields of advertising, brand development, and conducting business and data analytics; arranging and conducting of educational conferences, educational congresses, and educational symposiums in the field of advertising and brand development; educational services, namely, providing seminars, training courses, instructional classes and educational lecture events in the field of advertising, brand development, and conducting business and data analytics; arranging of exhibitions for cultural purposes; arranging of entertainment shows in the nature of festivals, fairs, expositions, retreats, athletic competitions and charity sporting events, namely, golf tournaments, recognition award shows for people and organizations, and live music concerts, all for entertainment purposes; providing online games services on computer networks; conducting online electronic games on the Internet and on the mobile Internet; entertainment in the form of information on entertainment services via computer networks

Computer software development in the field of mobile applications; providing temporary use of on-line non-downloadable software development tools; technical data analytics services, namely, data automation and collection service using proprietary software to evaluate, analyze and collect service data; software as a service (SAAS) services featuring software for providing business data analytics, business analytics, business intelligence and for collecting and analyzing business data; platform as a service (PaaS) featuring computer software platforms in the nature of databases for compiling customer data and customer interactions for enabling marketers to plan, personalize, optimize and customize communications with customers throughout the marketing, sales, and customer service lifecycle; platform as a service (PaaS) featuring computer software platforms for retrieving, tracking, analyzing, testing, measuring and managing customer data and customer interactions; platform as a service (PaaS) featuring computer software platforms for retrieving, tracking, analyzing, testing, measuring and managing customer data and customer interactions in the field of marketing, sales and customer service; platform as a service (PaaS) featuring computer software platforms for enabling marketers to plan, personalize, optimize, monitor, analyze and measure customer interactions across channels and devices; platform as a service (PaaS) featuring computer software platforms for enabling marketers to plan, personalize, optimize, monitor, analyze and measure customer interactions across social media, customer relationship management (CRM) systems, point-of-sale systems, web analytics, web posts, email and mobile devices; consulting services in the field of providing online, non-downloadable software and applications; providing temporary use of on-line non-downloadable software for use as a spreadsheet, for use in word processing, for use in database management and for use in electronic storage of data in the field of business and data analytics; online hosted computer services, namely, designing, developing, customizing, and maintaining computer software applications for others, and consulting services related thereto; technical research services in the field of designing and developing computers and computer software systems for use in the field of business and data analytics; information technology consulting services; installation of computer software; computer system design and analysis; data conversion of computer programs and data, not physical conversion; maintenance of computer software; monitoring of computer systems by remote access to ensure proper functioning; Scientific and technological services, namely, research and design in the field of computer hardware and software design and development; industrial analysis and research services in the field of developing computer and mobile application software for use in the field of business and data analytics; design and development of computer hardware and software; computer software consultancy; computer system design and analysis, namely, designing of computer systems for posting images, links, videos, text and other brand content, for retrieving, sorting, filtering and moderating user generated content and online communications, for managing brand content on social media websites and social networks, and for analyzing, retrieving and managing the performance of brand engagement; creating and maintaining web sites for others; providing internet search engines; rental of computer software; software as a service (SAAS) services, namely, hosting software for use by others for use as a spreadsheet, for use in word processing, for use in database management and for use in electronic storage of data in the field of business and data analytics; styling services, namely, web site design services; web site design consultancy; consultancy in the design and development of computer hardware; digitization of documents; duplication of computer programs; providing temporary use of online non-downloadable computer software for generating embeddable code for websites, for the purpose of creating, customizing, deploying, scheduling, tracking, analyzing and managing online content on users' websites, on social media websites and other online forums, and for analyzing, monitoring and managing the performance of brand engagement of others; providing temporary use of online non-downloadable computer software for creating and deploying customized interactive content on social profiles; packaging design services; conducting technical project feasibility studies in the field of computer hardware and software design and development; quality control, namely, computer monitoring service which tracks application software performance, performs periodic maintenance and provides reports and alerts concerning such performance; recovery of computer data; rental of web servers; research and development of new products

Licensing of computer systems and software; brand engagement and online communications investigations, namely, anti-counterfeiting consulting in the fields of brand monitoring and protection, to protect against counterfeiting, tampering, and diversion, and to ensure the integrity of genuine products; online social networking services for others; registration of domain names for identification of users on a global computer network; security consultancy