SALES PLUS

Computer software, namely software to facilitate computer-based training in the field of customer service and sales; using training mediums of CD-ROM, Intranet and Internet featuring human interaction skills used in customer service, sales and leadership for business marketed primarily through direct mail and trade journal advertising

Printed training materials, namely books, workbooks, coach's guides, leadership guides, manuals, reference materials, newsletters, and charts in the field of human interaction skills used in customer service, sales and leadership for business marketed primarily through direct mail and trade journal advertising