SALES PERFORMANCE TOOL KIT

Prerecorded videotapes, audio tapes, CD-Roms all featuring instructional information on how to increase sales and customer service; computer software, namely educational software for teaching sales and customer relations skills to business executives and entry level employees

Educational books and user manuals featuring information regarding sales and customer service

Educational services, namely, arranging and conducting training, classes and seminars in the fields of sales and customer service