Using an artificial intelligence ("AI") platform to provide information related to prior troubleshooting of computer software, databases, enterprise resource planning systems, and customer relationship management systems; Using an artificial intelligence ("AI") platform to provide information related to prior solutions for designing, developing, installing, implementing, updating, maintaining, and monitoring computer software, databases, enterprise resource planning systems, and customer relationship management systems; Supporting the design, development, installation, implementation, updating, maintenance, and monitoring of computer hardware, computer software, packaged apps, databases, middleware, server operating systems, and cloud management systems for others by accessing information provided from an artificial intelligence ("AI") platform; Relying at least partially on an artificial intelligence ("AI") platform in providing consulting and advising services in the field of design, selection, implementation and use of computer hardware and software systems for others; Relying at least partially on an artificial intelligence ("AI") platform in providing consulting and advising services in the field of design, selection, implementation and use of packaged apps, databases, middleware, server operating systems, and cloud management systems for others; Technical support services, namely, utilizing an artificial intelligence ("AI") system to assist in troubleshooting, diagnosing, and solving of computer hardware and computer software problems; Technical support services, namely, using an artificial intelligence ("AI") system to assist in troubleshooting, diagnosing, and solving problems related to packaged apps, databases, middleware, server operating systems, and cloud management systems; Utilizing an artificial intelligence ("AI") system when providing managed services in the nature of administering, optimizing, and supporting information technology networks, applications, infrastructures, security, and compliance; Utilizing an artificial intelligence ("AI") system when providing managed services in the nature of administering, optimizing, and supporting packaged apps, databases, middleware, server operating systems, and cloud management systems; and Using an artificial intelligence ("AI") system to provide focused solutions to queries related to administering, optimizing, supporting, designing, developing, installing, implementing, updating, maintaining, monitoring, and troubleshooting computer software, computer hardware, databases, enterprise resource planning systems, customer relationship management systems, packaged apps, databases, middleware, server operating systems, and cloud management systems
Computer and Scientific