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Computer software used for transaction processing, account and customer origination, customer management, product manufacturing, database management, customer relationship management, wealth management, brokerage, securities and mutual fund processing; back end, middleware and front end software used for transaction processing, account and customer origination, customer management, product manufacturing, database management, customer relationship management, wealth management, brokerage, securities and mutual fund processing; Computer systems comprised of computer hardware and computer operating programs

Business management services; provision of customer support call center services for others; vendor management and order fulfillment services

Computer software consultation services regarding implementation, maintenance, development, and configuration; computer design and updating of computer software for others; on-line technical support for others, namely troubleshooting of hardware and software problems in person and by means of telephone or electronic mail via global computer networks