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Software as a service (SAAS) services featuring software for database management, case management, service desk management, records management, and accounting in the fields of industrial or commercial enterprise operations, government operations and reporting, community engagement and management, hospitality, and retail operations and management; Software as a service (SAAS) services featuring software for database management, case management, service desk management, records management, and accounting in the fields of finance and operations, procurement management, customer engagement, business intelligence, human capital management, document management, and cloud and hybrid computing; customizing computer software; installation of computer software; maintenance of computer software; outsource service provider in the field of information technology managed services; leasing of computers