RPM

[ Downloadable computer software, namely, software used to manage business relationships and processes by integrating, through a centralized database, the relationship data with the data from the processes that these relationships impact on or are impacted by; and through integrating processes with one another and automating their workflow; ] Computer software, namely, software used to manage business relationships and processes by integrating, through a centralized database, the relationship data with the data from the processes that these relationships impact on or are impacted by; and through integrating processes with one another and automating their workflow