ROCKETDESK

Computer e-commerce software to allow users to perform electronic business transactions via a global computer network; Downloadable computer software for instant messaging; Downloadable computer software for real-time customer support, customer service, customer engagement, customer relationship management, help desk support and help desk management; Downloadable computer software for use in collecting, managing, posting and modifying data on social networks; Downloadable computer software for monitoring the Internet and social networks to provide data, analytics and alerts for individuals and businesses; Downloadable computer software for managing, reading data from, and posting data to electronic bulletin boards

Electronic bulletin board services; Providing e-mail and instant messaging services; Providing on-line forums for transmission of messages among computer users; Telecommunication services, namely, transmission of voice, data, graphics, images, audio and video by means of telecommunications networks, wireless communication networks, and the Internet

Software as a service (SAAS) services featuring software for instant messaging; Software as a service (SAAS) services featuring software for real-time customer support, customer service, customer engagement, customer relationship management, help desk support, help desk management, self-service troubleshooting, knowledge management and product documentation, and customer satisfaction surveys and ratings; Software as a service (SAAS) services featuring software for use in collecting, managing and modifying data on social networks