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Cloud hosting provider services featuring telecommunication software and on-site hardware used for audio conferencing, video teleconferencing, call forwarding, telephone voice messaging, caller ID, call recording, management of telephone calls, facsimiles, and voicemail, voice to text transcription, facsimile to email transmission, voice over internet protocol (VOIP) services, customer relationship management (CRM) integration, email integration and transmission of voice, texts, messages, data, graphics, images, video, and information by means of telecommunications networks, wireless networks, the Internet and data networks