RETURN ON KNOWLEDGE

Computer consultation services, namely, providing consultation about the quantitative and qualitative benefits of using support technology and services to improve the effectiveness and efficiency of a support organization; providing computer technology information via a web site; technical support services, namely, troubleshooting in the nature of diagnosing computer hardware and software problems; development of computer programs for knowledge-based computer systems and customer support call centers; computer consultation services in the fields of troubleshooting computer hardware and software, customer call-centers, knowledge content management, knowledge as a service, self-service troubleshooting and knowledgebase development