RETURN ON CRITICAL TALENT

Prerecorded videotapes, audio tapes, CD-ROMS and computer software featuring training materials and presentations in the fields of management, supervisory and interpersonal skills, sales, customer service, business management, business training and business education

Publications, namely, textbooks, pamphlets, brochures, newsletters, journals and magazines in the fields of management, supervisory and interpersonal skills, sales, customer service, business management, business training and business education

Business consulting services in the fields of management, supervisory and interpersonal skills, sales, customer service, business management, business training and business education

Educational services, namely, arranging and conducting training classes and seminars in the fields of management, supervisory and interpersonal skills, sales, customer service and business management