76311383
Sep 13, 2001
COMPUTER SOFTWARE TO ASSIST ORGANIZATIONS IN MANAGING CUSTOMER CONTACTS, INCLUDING COMPLAINTS, INQUIRIES AND COMMENTS; TO CAPTURE, TRACK, ANALYZE AND REPORT ON CUSTOMER FEEDBACK and DATA; TO MONITOR KIOSKS FROM A REMOTE LOCATION, TO DISTRIBUTE CONTENT TO KIOSKS, TO DESIGN APPLICATIONS TO RUN ON KIOSKS and TO ANALYZE ALL ACTIVITY ON THE KIOSKS; FOR DATABASE MANAGEMENT; AND TO ADMINISTER ON-LINE SURVEYS OVER THE INTERNET
Electrical and Scientific Apparatus