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COMPUTER SOFTWARE, NAMELY, A WEB-BASED CUSTOM CARE TOOL WHICH WILL SUPPORT BOTH HARDWARE AND SOFTWARE, AND WILL REDUCE THE INSTALLATION TIME OF SERVER PRODUCTS, IMPROVE TIME TO MARKET, AND REDUCE WARRANTY COSTS ALL TO IMPROVE CUSTOMER SATISFACTION

PROVIDING ON-LINE CUSTOMER SUPPORT SERVICES, NAMELY, PROVIDING ON-LINE MANUALS, INFORMATION, PLANNING, DOCUMENTATION AND TECHNICAL ASSISTANCE FOR PLANNING THE INSTALLATION OF NEWLY PURCHASED HARDWARE SERVERS AND ASSOCIATED SOFTWARE