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Downloadable and recorded voice command and recognition software, and downloadable and recorded speech to text conversion software; downloadable and recorded voice-enabled software applications for troubleshooting and maintaining hardware or equipment at a centralized location where troubleshooting and maintenance information is disseminated to remote locations for implementation; downloadable and recorded computer software for accessing, browsing, and searching online databases, audio, video, and multimedia content and software applications, downloadable and recorded computer software for use as an application programming interface (API); downloadable and recorded software development kits (SDKs) consisting of computer software development tools for the development of voice service delivery and nature language understanding technology across global computer networks, wireless networks, and electronic communications networks; downloadable and recorded software development kits (SDKs) consisting of computer software for the development, use, and interoperability of APIs that are used by electronic devices, systems, and interchanges that exchange data via communications networks and the internet and that connect with cloud-based data storage and exchange services; downloadable and recorded software development kits (SDKs) comprising of software development tools and software for use as an application programming interface (API) for creating software and applications related to internet connected consumer electronic devices; downloadable and recorded application programming interface (API), namely, software facilitating the development of voice service delivery and personal assistant capability tools in connection with troubleshooting and maintaining hardware or equipment at a centralized location; downloadable and recorded computer application software for handheld wireless devices, namely, software for controlling, integrating, operating, connecting, and managing voice controlled information devices, namely, cloud-connected and voice controlled smart devices for troubleshooting and maintaining hardware or equipment at a centralized location

Platform as a service (PaaS) featuring computer software platforms for voice command and recognition software, speech to text conversion software, voice-enabled software applications for troubleshooting and maintaining hardware or equipment at a centralized location where troubleshooting and maintenance information is disseminated to remote locations for implementation; Platform as a service (PaaS) featuring computer software platforms for wireless communication software for voice, audio, video, and data transmission; Software as a service (SaaS) featuring computer software used for controlling stand-alone voice controlled information and personal assistant devices; Software as a service (SaaS) featuring computer software for accessing, browsing, and searching online databases, audio, video and multimedia content and software applications, software application marketplaces; Software as a service (SaaS) featuring computer software for accessing, monitoring, tracking, searching, saving, and sharing information on troubleshooting and maintenance information; Software as a service (SaaS) featuring computer software for others to use for the development of software to troubleshoot and maintain hardware and equipment; Software as a service (SaaS) featuring computer software for use as an application programming interface (API); design, development and maintenance of proprietary computer software for others in the field of natural language, speech, language, and voice recognition excluding postproduction of picture and sound recordings; technical support and consultation services for developing software applications; application service provider (ASP) services featuring software for controlling, integrating, operating, connecting, and managing voice controlled information devices, namely, cloud-connected and voice-controlled troubleshooting and maintenance devices; providing customized computer searching services, namely, searching and retrieving information at the user's specific request via the internet; computer services, namely, providing remote management of devices via computer networks, wireless networks or the Internet; computer and server technology and programming, computer hardware, diagnostic, installation and maintenance information, advisory and consultancy services relating to voice command and recognition software, speech to text conversion software, and voice-enabled software applications