RELATIONSHIP MANAGEMENT

Business services, namely, telephone management and accounting report services; computerized database management services; telemarketing services; data processing services in the fields of internal telecommunications systems and information management systems; business consulting services in the fields of internal communication systems and information processing and information management systems; account management services in the fields of internal telecommunication systems; telecommunication billing; generating reports detailing customer usage of telecommunications equipment; providing outsourced customer support services for others in the nature of information management and answering customer inquiries through telephonic, electronic, and worldwide computer network-based means; billing services, namely, billing for telecommunication, cable, broadband, satellite, Internet service providers, healthcare providers, insurance providers, financial service providers, corporations, government entities, retail, automotive, computer software and utilities; providing outsourced customer support services for telecommunications, cable, broadband, satellite, Internet service providers, healthcare providers, insurance providers, financial service providers, corporations, government entities, retail, automotive, computer software and utilities in the nature of information management and answering customer inquiries through telephonic, electronic, wireless, facsimile, and Internet-based means; employee relations information services; payroll preparation; administration of business payroll for others; employment counseling and recruiting; employment hiring, recruiting, placement, staffing and career networking services; employment outplacement services; record management, namely, document indexing for others; business management planning; business planning

Computer services, namely, e-mail response services; telecommunication message processing services provided by means of a world wide computer network; e-mail, voicemail, cellular telephone, long-distance telephone, facsimile transmission, and cellular telephone communication services

Custom computer system analysis, design and development; computer software design services and consulting services relating thereto