REAL-TIME CUSTOMER CARE

BUSINESS MARKETING CONSULTING SERVICES PERTAINING TO CUSTOMER RELATIONSHIP MANAGEMENT FOR OTHERS; BUSINESS MARKETING CONSULTING SERVICES, NAMELY, DATABASE MARKETING; TELEMARKETING SERVICES; TELESERVICING FOR OTHERS, NAMELY, INITIATING, RECEIVING AND RESPONDING TO TELEPHONE AND TELEFACSIMILE COMMUNICATIONS AND INQUIRIES TO AND FROM CUSTOMERS OF OTHER BUSINESSES; PROMOTING THE GOODS AND SERVICES OF OTHERS VIA DIRECT MAIL AND TELEPHONE; PROMOTING THE GOODS AND SERVICES OF OTHERS VIA AN ON-LINE ELECTRONIC COMMUNICATIONS NETWORK BY PROVIDING INFORMATION FOR THEIR CUSTOMERS; CONDUCTING PRIMARY AND SECONDARY BUSINESS RESEARCH; OPERATING AND MANAGING TELEPHONE CALL CENTERS; CUSTOMER SERVICE FULFILLMENT SERVICES FOR OTHERS, NAMELY, RESPONDING TO AND CONFIRMING AND FILLING CUSTOMER ORDERS FOR OTHERS

TRAINING AND EDUCATIONAL INSTRUCTION IN THE FIELDS OF TELEMARKETING AND TELESERVICING