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Computer software for database information management and data exchange and synchronization between resident and mobile computing and communication devices, namely computers, personal computers, and laptop computers; servers, switches and routers; Web browsers, minibrowsers and handheld browsers; telephones, cellular telephones, wireless telephones, mobile telephones, and pagers; and handheld computers and communication devices

Documentation for computer software, namely, collateral marketing and sales materials, white papers, Web site content, technical specifications and instructions, on-line help files, and users' manuals

Utilizing telecommunication devices and software in order to provide database information management and data exchange and synchronization for others between resident and mobile computing and communication devices, namely computers, personal computers, and laptop computers; servers, switches and routers; Web browsers, minibrowsers and handheld browsers; telephones, cellular telephones, wireless telephones, mobile telephones, and pagers; and handheld computers and communication devices via a global computer network

Technical support services, namely, troubleshooting computer hardware and software problems, installation, design and implementation of computer hardware and software systems and management and operation of computer hardware and software systems and applications, in the area of data exchange and synchronization between resident and mobile computing and communication devices, namely computers, personal computers, and laptop computers; servers, switches and routers; Web browsers, minibrowsers and handheld browsers; telephones, cellular telephones, wireless telephones, mobile telephones, and pagers; and handheld computers and communication devices via a global computer network