REACH

Downloadable computer software for help desk support facilities to enable accessing IoT devices in the field of remote support for internet of things (IoT) devices; Downloadable software development kits (SDKs) consisting of downloadable computer software development tools for the development of remote service technology for internet of things (IoT) devices

Software as a service (SaaS) services featuring software platforms that enable manufacturers of internet of things (IoT) devices to provide remote customer support for their internet of things devices; Application service provider featuring application programming interface (API) software; Providing temporary use of on-line, non-downloadable software development tools for enabling cloud communication services between internet of things (IoT) devices and the customer support centers of the manufacturers of the internet of things (IoT) devices