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Downloadable mobile application and desktop software for collaboration and group communications services, namely, software for use in messaging, creating postings, file sharing, calendaring, audio conferencing, video conferencing, combined audio and video conferencing, telephone call processing and software for providing telephone communications, web-based telephony, internet telephony (VoIP) services, voicemail, and facsimile services; computer software for integrating collaboration and group communication software with external telecommunications service provider equipment and software; software using machine learning or artificial intelligence, namely, software for processing text and data; software bots and software assistants, both in the nature of software for assisting users, namely, software for use in messaging, creating postings, file sharing, calendaring, audio conferencing, video conferencing, combined audio and video conferencing, telephone call processing and software for providing telephone communications, web-based telephony, internet telephony (VoIP) services, voicemail, and facsimile services