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computer software, namely, a software environment which allows business applications to be developed to meet enterprise value chain processes. This includes a component library that provides pre-configured application support for standard business processes such as financials, manufacturing, procurement, and human resources. The computer programs are developed in such technologies as C++, uniface and powerbuilder and stored on computer storage media such as disc drives and CDs. Manuals are sold as a unit with the computer software

printed matter; namely, brochures and pamphlets balancing the benefits of a solution set comprised of people, process and technology and delivery of such a methodology

business consultation services; namely, providing business consultation in respect of advising IT based solutions to business specifications