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software as a service (SAAS) services featuring software for providing online consumer product registration services, for providing and managing service contracts and extended warranties, for providing and managing offers for service contracts, for providing extended warranties, and for managing accessories for consumer products; software as a service (SAAS) services featuring software for providing online information, specifications, manuals, demonstrations, and instructions for consumer products; software as a service (SAAS) services featuring software for managing and analyzing factory and extended warranty claims, creating custom workflows and decision logic for processing such claims, and applying predictive models to such claims to assist with claim approval; software as a service (SAAS) services featuring software for consumers to file extended warranty claims and obtain replacement products and refunds; software as a service (SAAS) services featuring software for merchants to offer, customize, manage, measure, analyze, and generate reports on subscriptions and extended warranties; software as a service (SAAS) services featuring software for merchants to create and operate online consumer portals for subscriptions and extended warranties, for merchants to integrate subscriptions and extended warranties with third-party software, for payment platforms, and for commerce platforms for data analysis and reporting; software as a service (SAAS) services featuring software for providing notifications and other communications to consumers regarding subscriptions and extended warranties; software as a service (SAAS) services featuring software for consumers to manage subscriptions and extended warranties, and for providing an Internet website portal featuring business intelligence tools for consumer product warranties in the nature of reports, analytics, and predictive models