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Electronic computer databases featuring corporate training programs in the fields of management, human resources development, front line personnel, customer service and relations and telemarketing on electronic media namely, digital video and audio files, CD-ROMs, DVDs, and video and audio cassettes; downloadable electronic computer databases featuring corporate training programs in the fields of management, human resources development, front line personnel, customer service and relations and telemarketing

Educational services; namely, conducting corporate training programs in the fields of management, human resources development, front line personnel, customer service and relations and telemarketing