QUARK

computer software for desktop publishing, word processing, accessing on-line services, developing computer based training, developing computer based kiosks, creating CD-ROM products, and developing computer based presentations; and multimedia software recorded on CD-ROM and used for desktop publishing, word processing, and accessing on-line services

[manuals, books, and magazines for use with computer software for desktop publishing, word processing, accessing on-line services, developing computer based training, developing computer based kiosks, creating CD-ROM products, and developing computer based presentations; and manuals, books, and magazines for use with multimedia software recorded on CD-ROM and used for desktop publishing, word processing, and accessing on-line services]

[technical support provided over the telephone, namely, providing information regarding computer software for desktop publishing, word processing, accessing on-line services, developing computer based training, developing computer based kiosks, creating CD-ROM products and developing computer based presentations; and regarding multimedia software recorded on CD-ROM and used for desktop publishing, word processing, and accessing on-line services]