QRATE QUALITY REPORTING AND TRACKING ENGINE

Computer software for use in creating and operating collaborative work environments, product life cycle management, and business processes management, including, product resource management, product development, testing and review management, issue tracking management, program management, quality management, meeting management, strategic sourcing and supplier management, cost tracking and resource allocation management, electronic data interchange, enterprise resource planning, and employee time tracking

Computer software implementation for others; computer software technical support services, namely, troubleshooting of software problems, maintenance, consulting and customization services ¿ all in support of the above-described specific software product

Licensing to others of the above-described computer software