QMATIC AIVA

Computer software; computer software for creating personalised online information services; computer software within the field of business intelligence, business analytics, queue management, customer flow management and appointment management; downloadable computer software for managing queues, customer journeys, appointments, business intelligence and business analytics; computer programs; computer programs for customer experience management and customer flow management including queue management, booking systems, management of self-service kiosks and resource optimisation systems; computer applications; application software for customer experience management and customer flow management; mobile applications; mobile apps being downloadable software for managing queues, customer journeys, appointments, business intelligence and business analytics; mobile applications within the field of business intelligence, business analytics, queue management, customer flow management and appointment management; cloud computing software; cloud computer software within the field of business intelligence, business analytics, queue management, customer flow management and appointment management; information technology and audio-visual, multimedia and photographic devices; data processing equipment and accessories; computers and computer hardware; computers and computer hardware in the field of business intelligence, business analytics, queue management, customer flow management and appointment management; computer peripherals; measuring, detecting and monitoring instruments, indicators and controllers; self-service terminals; self-service kiosks; self-service interactive computer kiosks; display monitors, terminals and screens; digital displays; touchscreens; information technology and audiovisual equipment, namely, voice prompts; media players; printers; printers, namely, document and ticket printers; sensors; sensors, namely touch sensors; screens for display, printers and electronic sensors and digital signage products; artificial intelligence software for customer journey management, queue optimisation, predictive analytics and appointment scheduling; artificial intelligence software within the field of business intelligence, business analytics, queue management, customer flow management and appointment management

Business management, organisation and administration; business assistance services; research and information services within the field of business intelligence, business analytics, queue management, customer flow management and appointment management; commercial information services for customer experience management and customer flow management; computerised information services for customer experience management and customer flow management; business analysis, research and information services including collection and systematisation of business data; research and information services in the field of business intelligence, business analytics, queue management, customer flow management and appointment management; business data and management analysis; business intelligence services; business consultancy using artificial intelligence for customer experience optimisation and resource allocation; information, consultancy and advisory services relating to the aforesaid services

Design and development of computer software; design and development of computer software within the field of business intelligence, business analytics, queue management, customer flow management and appointment management; software programming and implementation; software programming and implementation in the field of business intelligence, business analytics, queue management, customer flow management and appointment management; IT consultancy; IT consultancy in the field of business intelligence, business analytics, queue management, customer flow management and appointment management; IT security services; IT security services in the field of business intelligence, business analytics, queue management, customer flow management and appointment management; cloud computing services; cloud computing services, namely, providing online non-downloadable software for managing queues, customer journeys, appointments, business intelligence and business analytics in the field of business intelligence, business analytics, queue management, customer flow management and appointment management; cloud computing services within the field of business intelligence, business analytics, queue management, customer flow management and appointment management; cloud computing services within customer experience management and customer flow management; Design and development of artificial intelligence software; development and deployment of artificial intelligence systems for customer flow management, predictive modelling, and data-driven decision-making; design and development of artificial intelligence software within the field of business intelligence, business analytics, queue management, customer flow management and appointment management; information, consultancy and advisory services relating to the aforesaid services