PURECLOUD BY GENESYS

Telecommunications services, namely, voice over internet protocol (VOIP) services and hosted private branch exchange (PBX) services

Providing temporary use of on-line non-downloadable cloud computing software for contact center management; providing temporary use of on-line non-downloadable software and applications for an organization's handling and integration of voice and data communication and computer technologies, namely, directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, outcalling services, voice response, recording services, speech analytics services, and customized, customer-specific applications