PURECLOUD

TELECOMMUNICATIONS SERVICES, NAMELY, VOICE OVER INTERNET PROTOCOL (VOIP) SERVICES AND HOSTED PRIVATE BRANCH EXCHANGE (PBX) SERVICES

PROVIDING TEMPORARY USE OF ON-LINE NON-DOWNLOADABLE CLOUD COMPUTING SOFTWARE FOR CONTACT CENTER MANAGEMENT; PROVIDING TEMPORARY USE OF ON-LINE NON-DOWNLOADABLE SOFTWARE AND APPLICATIONS USED FOR INTEGRATING AN ORGANIZATION'S VOICE AND DATA COMMUNICATION SYSTEMS FOR OPERATING AND MANAGING ITS DIRECTORY SERVICES, OPERATOR SERVICES, ADMINISTRATIVE SERVICES, REPORTING SERVICES, ANSWERING SERVICES, CALL ROUTING, CALL DISTRIBUTION, OUTCALLING SERVICES, VOICE RESPONSE, RECORDING SERVICES, SPEECH ANALYTICS SERVICES, AND CUSTOMIZED CUSTOMER-SPECIFIC APPLICATIONS