PROVIDENT

COMPUTER PROGRAMS, COMPUTER SOFTWARE AND COMPUTER FIRMWARE ALL FOR USE IN THE MANAGEMENT AND CONFIGURATION OF TELECOMMUNICATIONS EQUIPMENT; PROVISIONING/ACTIVATION SOFTWARE, NAMELY, COMPUTER OPERATING PROGRAMS FOR CONFIGURING COMMUNICATIONS EQUIPMENT IN COMMUNICATION SERVICE PROVIDERS' NETWORKS FOR THE PURPOSE OF ACTIVATING AND MANAGING SERVICES DELIVERED TO THE COMMUNICATION SERVICE PROVIDERS' CUSTOMERS; COMPUTER PROCESS MANAGEMENT SOFTWARE FOR THE PURPOSE OF COORDINATING WORKFLOW MANAGEMENT; COMMUNICATIONS SOFTWARE FOR CONNECTING COMPUTER NETWORK USERS, GLOBAL COMPUTER NETWORKS, TELEPHONES, MODEMS

PRINTED INSTRUCTION MANUALS FEATURING INFORMATION ON COMPUTER PROGRAM CONTENT AND HOW TO USE THE COMPUTER PROGRAM CONTENT AND HOW TO USE THE COMPUTER PROGRAM IN THE FIELD OF TELECOMMUNICATIONS; PRINTED MATTER, NAMELY, INSTRUCTIONAL BOOKS, PAMPHLETS, NEWSLETTERS AND PRINTED STATIONERY FEATURING TRAINING IN COMPUTER PROGRAM CONTENT AND HOW TO USE THE COMPUTER PROGRAM IN THE FIELD OF TELECOMMUNICATIONS; PRINTED COMPUTER INSTRUCTIONAL MANUALS FOR COMPUTER PROGRAMMING INSTRUCTION; PRINTED INSTRUCTIONAL AND TEACHING MATERIALS IN THE FIELD OF COMPUTER PROGRAMMING; PRINTED PAMPHLETS FEATURING INSTRUCTION IN THE FIELD OF COMPUTER PROGRAMMING FOR USE IN THE MANAGEMENT AND CONFIGURATION OF TELECOMMUNICATIONS AND DATA COMMUNICATIONS EQUIPMENT AND COMPUTER SYSTEMS THAT PROVIDE TELECOMMUNICATIONS FACILITIES AND SERVICES

TELECOMMUNICATION AND DATA COMMUNICATION SERVICES, NAMELY TELECOMMUNICATIONS AIR TIME BROKERAGE SERVICES AND TELECOMMUNICATIONS GATEWAY SERVICES, PROVIDING TELECOMMUNICATIONS CONNECTIONS TO A GLOBAL COMPUTER NETWORK, NAMELY, PROVISIONING FOR TELECOM OPERATORS ALLOWING USER PROFILES TO BE SPECIFIED ON COMMUNICATION NETWORKS

COMPUTER CONSULTATION AND TECHNICAL SUPPORT SERVICES, NAMELY TROUBLESHOOTING OF COMPUTER HARDWARE AND COMPUTER SOFTWARE PROBLEMS, VIA TELEPHONE, E-MAIL AND WORLDWIDE WEB IN THE FIELD OF TELECOMMUNICATIONS, SERVICES PROVISIONING/ACTIVATION AND WORKFLOW MANAGEMENT; COMPUTER SERVICES, NAMELY, CREATING AND MAINTAINING WEB SITES FOR OTHERS FOR USE IN THE MANAGEMENT AND CONFIGURATION OF COMMUNICATIONS, COMPUTER NETWORKS, COMMUNICATIONS APPARATUS, TELECOMMUNICATIONS AND DATA COMMUNICATIONS EQUIPMENT AND COMPUTER SYSTEMS