76085266
Jul 7, 2000
Jul 29, 2003
COMPUTER SOFTWARE THAT PROCESSES DATA AND EVENTS AND GENERATES CASES FOR INVESTIGATION AND ACTION FOR MANAGING RISK AND MARKETING FOR USE IN TELECOMMUNICATIONS, UTILITIES, CABLE AND RETAIL INDUSTRIES; COMPUTER SOFTWARE THAT ACCEPTS DATA FROM VARIOUS SOURCES, INCLUDING BUT NOT LIMITED TO SUCH ITEMS AS EVENT AND CALL DETAIL RECORDS, BILLING CHARGES, ACCOUNTS RECEIVABLE INFORMATION, CUSTOMER INFORMATION SUMMARIES, CUSTOMER ACTIVITY NOTES, PROMOTIONAL STATUS INFORMATION, PRODUCT FEATURE STATUS, APPLICATION DATA, FRAUD DATA AND COMMUNICATIONS SWITCH INFORMATION FOR MODELING AND PREDICTING THE BEHAVIOR OF CONSUMERS AND BUSINESSES FOR USE IN THE TELECOMMUNICATIONS, UTILITIES, CABLE AND RETAIL INDUSTRIES; AND COMPUTER SOFTWARE THAT USES NEURAL NETWORK MODELS, OTHER ADVANCED [ ANALYTIC] *ANALYTICS*, AND RELATED SOFTWARE FOR GATHERING, ANALYZING, GENERATING CASES, INVESTIGATING CASES, [DISPOSITION] * DISPOSITIONING* CASES AND GENERATING REPORTS REGARDING CONSUMER AND BUSINESS DATA FOR USE IN TELECOMMUNICATIONS, UTILITIES, CABLE AND RETAIL INDUSTRIES; AND USER MANUALS SUPPLIED THEREWITH
Electrical and Scientific Apparatus